Tax Preparer (Virtual)

Tax Expert provides trusted tax guidance to customers using data-driven, cloud-based tools. You will analyze individual and small business tax situations, prepare and review tax returns, and resolve complex tax questions through virtual support channels.

Key responsibilities

• Apply up-to-date IRS regulations to advise customers and support accurate outcomes
• Prepare and review individual and small business returns
• Investigate and resolve complex tax issues using available tools and data
• Deliver guidance through virtual support and customer interactions
• Collaborate with an inclusive team, share insights, and support product improvements

Qualifications & skills

• Strong tax knowledge of IRS rules and individual/small business tax concepts
• Ability to analyze complex scenarios and provide clear, accurate guidance
• Proficiency with cloud-based, data-driven tax tools
• Excellent virtual customer support and communication skills
• Continuous learning mindset and collaborative problem-solving